Customer Support


Q: How do I know that my credit card information and other personal details are safe with you?


A: With regards to payments you deal exclusively with our payment processors, CCBill and Verotel. We never see your bank or credit card information.


For example when you sign up through CCBill, this is what happens:


1. The form you see is served by CCBill server (see the URL), and all information you enter goes directly to them.

2. CCBill verifies your payment and credits it to our account.

3. CCBill automatically creates an account for you our server and sends you (and us) an email with your username/password.


CCBill and Verotel are the best known and trusted payment processors for adult websites and they both have very strict security and privacy policies.

Q: What player should I use to play the video clips?


A: Our video clips are in .WMV format and can be played in any recent video player that supports that format.


If you are using Windows, we recommend the latest version of Windows Media Player version which can be downloaded here:


If you are using Apple or Linux computer we recommend the latest version of VLC media player:

Q: I tried to sign up and I got a message that transaction was declined.


A: If your credit card payment is declined by one of our payment processors you will need to contact them directly:




Q: How can I cancel my membership.


A: Cancel here:





If you have any other questions contact us at Please mention the name of the site in question.






Copyright © 2007 bd media inc. All rights reserved.